01/02/2008

Posted in english

Why do we sometimes ignore banners?

Why do we sometimes ignore banners?

Why do we some­ti­mes ignore ban­ners? Our brain, as a result of pre­vi­ous expe­ri­en­ces, works out cog­ni­tive models and dis­re­gards irre­le­vant ele­ments when sear­ching for information.

More…“Were it a case of agno­sia, the pati­ent would see now what he had always seen, that is, he would not have suf­fe­red any decre­ase in his visual acuity; the brain would have sim­ply become una­ble to recog­nize a chair where there was one… it would have lost the abi­lity to know it knew…

We tend to beli­eve the visual world is brought to us by the mere infor­ma­tion rea­ching our eyes.

In his book An Essay on Blind­ness, José Sara­mago men­ti­ons the exis­tence of that unu­sual visual con­di­tion which, des­pite being asso­ci­a­ted to the eyes, is in fact a neu­ro­lo­gi­cal disorder.

We tend to beli­eve the visual world is brought to us by the mere infor­ma­tion rea­ching our eyes. Howe­ver, any kno­wledge of the world around us implies assig­ning mea­ning, or in other words, everything pre­sen­ted to us must be inter­pre­ted. Such assign­ment of mea­ning requi­res con­ver­ting insig­ni­fi­cant ele­ments into objects pac­ked with cul­tu­ral substance.

The fact that most of us, inclu­ding design-related pro­fes­si­o­nals, are obli­vi­ous in that res­pect is somewhat intri­guing, basi­cally because the world we live in is loa­ded with objects. We go through life iden­tifying, clas­sifying, uti­li­zing and eva­lu­a­ting objects, cre­a­ting mea­ning for everything around us.

In the uni­verse of elec­tro­nic graphic inter­fa­ces, a vari­a­tion of visual agno­sia has been detec­ted and is cur­ren­tly under study. It is cal­led ban­ner blind­ness and is des­cri­bed as a ten­dency the users have to sim­ply ignore some sha­pes, colors, pat­terns and everything else in rela­tive pro­xi­mity. In those ins­tan­ces, we detect an ina­bi­lity to recog­nize what is being seen.

We may say that in the situ­a­tion above, we see what is real but we do not see its representation.

That hap­pens because our brain, as a result of pre­vi­ous expe­ri­en­ces, works out cog­ni­tive models and pro­ce­eds to dis­re­gard irre­le­vant ele­ments when sear­ching for information.

Niel­sen, the “Pope of Usa­bi­lity”, gives us some tips on how to avoid ban­ner blind­ness, such as using a maxi­mum of three ban­ners a page, among others. Seve­ral other authors fol­low this same reasoning.

But is that enough to cure such blindness?

I beli­eve the answer to visual agno­sia does not lie in the num­ber of ban­ners pla­ced within sites and maybe neither in their form, as sus­tai­ned by some authors.

There alre­ady are exam­ples of how to bypass forms of agno­sia (visual or even audi­tory) in other media, like tele­vi­sion for ins­tance, where ads are inser­ted between news pie­ces, thus relaying the worth load of the news to the adver­ti­sing and making the viewer com­mit his atten­tion to the com­mer­cial message.

I do not mean to deal here with the ethi­cal aspects of such pro­ce­dure, but yet to demons­trate how impor­tant it is to unders­tand the com­mu­ni­ca­tive tools of the medium we work in, namely the inter­net, and all the poten­tial of its language.

The limits of lan­guage repre­sent the limits of my world”. Ludwig Wittgenstein

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